All sales are final. We do not offer returns on products sold, only exchanges can be made within 30 days of of purchase. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your exchange item is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed, and we will replace your item immediately. If you need to exchange your product, please send an email to: email@example.com
Please mail your return form and package to: 131 Pier Ave Hermosa Beach, California US 90254.
Incorrect item, missing item or faulty item
If you believe there is a fault with an item you have received, please contact us as soon as you discover the issue to start the returns/exchange procedure and we will do our best to resolve the problem. A replacement will be sent where the item is still available. Under these circumstances, the shipping cost of the replacement where items are missing, or the return shipment where an incorrect or faulty item has been received will be covered by No.4.
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
All sale and discounted orders are final and cannot be cancelled. Sale items are non-refundable/exchangeable.
You will be responsible for paying for your own shipping costs for exchanging an item. Shipping costs are non-refundable. If you need to exchange your order, the cost of sending the replacement will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you for your business, please contact firstname.lastname@example.org with any questions regarding your order.